John D Varlaro
Professor College of Hospitality & Business Business Providence
Biography and Expertise
John Varlaro’s areas of focus are business strategy and industrial/organizational (I/O) psychology. John is a case author and teacher, utilizing case method and discussion-focused pedagogy inside the classroom to develop critical-thinking and applied decision-making. He has published more than 20 strategic management and human resource management/organizational behavior cases. One of his co-authored case studies was awarded the Case Centre’s 2023 Outstanding Compact Case. He has contributed to strategic management and human resource management textbooks, and recently the Palgrave Encyclopedia of Leadership and Organizational Change.
John is a past president of the North American Case Research Association (NACRA). He is an editorial board member for the Philosophy of Management Journal and an editorial advisory board member for the Transformational Management Review Journal and the CASE Journal.
John teaches courses in strategy, research & managerial decision-making, leadership, organizational psychology, organizational behavior and human resource management at the undergraduate and graduate-level.
Education
PhD
The Chicago School of Professional Psychology
MBA
University of Hawai’i at Mano’a
BA
Ithaca College
CITI Certification
Collaborative Institutional Training Initiative (CITI)
Introduction to Institutional Animal Care and Use Committees Training
New England Society for Biomedical Research (formally MSMR)
Global Professional in HR (GPHR)
HR Certification Institute (HRCI)
Senior Professional in Human Resources
HR Certification Institute (HRCI)
CITI Certification
Collaborative Institutional Training Initiative (CITI)
Senior Toast
Johnson & Wales University
Game Changer
Johnson & Wales Men’s Hockey Team
Outstanding Compact Case
The Case Centre
Teacher of the Year, College of Business
Johnson & Wales University
What Office Culture Could Be Like When the Lockdown is Over (Internet)
Reader’s Digest
May 14, 2020
. https://www.rd.com/advice/work-career/what-office-culture-could-be-like-when-lockdown-is-over/
R.I. Industry Looks Ahead: What Will 2015 Bring? (Internet)
The Beverage Journal for Connecticut and Rhode Island
December 30, 2014
https://www.thebeveragejournal.com/ri-2015-industry-trends/
NFL Labor Dispute (Radio)
The WPRO Saturday Morning News Radio Broadcast
March 5, 2011
The Association for Humanistic Psychology (AHP)
The Association for Transpersonal Psychology (ATP)
North American Case Research Association (NACRA)
American Psychological Association (APA)
MENSA
Academy of Management (AOM)
Society for Industrial and Organizational Psychology (SIOP)
Beta Gamma Sigma
Varlaro, J.
Instructor Powerpoint Slides for Textbook Chapters
McGraw Hill
2026 Release
Varlaro, J. & Gamble, J.
Airbnb in 2025
McGraw Hill Education
2026 Release
Varlaro, J. & Dhiman, S.
Cognitive Dissonance Theory (Leon Festinger)
Palgrave Macmillan, Cham
Varlaro, J. & Dhiman, S.
Self-Actualization
Palgrave Macmillan, Cham
Varlaro, J. & Dhiman, S.
Theory on Human Motivation (Hierarchy of Needs)
Palgrave Macmillan, Cham
Varlaro, J. & Dhiman, S.
Eupsychian Management (Abraham H. Maslow)
Palgrave Macmillan, Cham
Varlaro, J.
Human Resources is like a snake that eats its own tail [Letter to the editor]
The Financial Times
14
Gamble, J. & Varlaro, J.
Airbnb in 2023
McGraw Hill Education
24th
Varlaro, J. & Gamble, J.
Deere & Company in 2023-Its Innovation Strategy in Agricultural Robotics and Artificial Intelligence
McGraw Hill Education
24th
Varlaro, J. & Gamble, J.
Microsoft’s Strategic Alliance with OpenAI, Inc: Will the Partnership Create a First Mover Advantage?
McGraw Hill Education
24th
Varlaro, J. & Gamble, J.
Airbnb in 2022
McGraw Hill Education
8th
Amos, N. & Varlaro, J.
Alice’s Maternity Leave – Beneficial leave or Left Behind?
Ivey Publishing
Varlaro, J.
The Practice of Human Resource Management
Great River Learning
2nd
Varlaro, J. & Gamble, J.
Airbnb in 2020
McGraw Hill Education
23rd
Varlaro, J. & Gamble, J.
Competition in the Craft Beer Industry in 2020
McGraw Hill Education
23rd
Amos, N. & Varlaro, J.
Hailey’s Handbags: Customer complaints or cyberbullying?
Ivey Publishing
Varlaro, J.
2021 Proceedings of the North American Case Research Association
North American Case Research Association
35
63rd Year
Varlaro, J. & Gamble, J.
Airbnb in 2018
McGraw Hill Education
22nd
Varlaro, J. & Gamble, J.
Competition in the Craft Beer Industry in 2018
McGraw Hill Education
22nd
Varlaro, J. & Gamble, J.
Airbnb in 2017
McGraw Hill Education
6th
Varlaro, J. & Gamble, J.
Competition in the Craft Beer Industry in 2017
McGraw Hill Education
6th
Varlaro, J. & Gamble, J.
GAP Inc.: Can it Develop a Strategy to Connect with its Consumers in 2017?
McGraw Hill Education
6th
Varlaro, J.
Instructor’s Manual
McGraw Hill Education
11th
Varlaro, J. & Gamble, J.
Airbnb in 2016: A Business Model for the Sharing Economy
McGraw Hill Education
21st
Varlaro, J. & Gamble, J.
Competition in the Craft Beer Industry in 2016
McGraw Hill Education
21st
Varlaro, J. & Gamble, J.
GAP Inc.: Can it Develop a Strategy to Connect with its Consumers in 2016?
McGraw Hill Education
21st
Varlaro, J.
Instructor’s Manual
McGraw Hill Education
7th
Varlaro, J.
The Practice of Human Resource Management
Great River Learning
First
Gamble, J. & Varlaro, J.
Apple in 2015
McGraw Hill Education
5th
Varlaro, J.
Restaurant Brands International, Inc.,- 2015: A Strategic Management Case
Pearson Education, Inc
16th
Varlaro, J.
Instructor’s Manual
McGraw Hill Education
10th
Varlaro, J.
A Guide to the Human Resource Body of Knowledge
HR Certification Institute
1st
Varlaro, J.
Preparing Tomorrow’s HR Leaders: Aligning Education with HRCI Credentials
Certified
2
39-41
Case Studies: Pursuing a Scholarly Agenda Through the Case Method
Oral Presentation
University Scholarship and Best Practices Expo
Johnson & Wales University
The Role of an IACUC: Scholarship & Learning with Animals
Oral Presentation
University Scholarship & Best Practices Expo,
Johnson & Wales
The Future of Case Publishing
Keynote/Plenary Address
2022 North American Case Research Association Annual Conference and Meeting
North American Case Research Association (NACRA)
Sheraton Fallsview
Niagara Falls
Canada
Opening and Welcome Address
Keynote/Plenary Address
16th Annual Meeting of Asociacion Latinoamericana de Casos (ALAC)
Asociacion Latinoamericana de Casos (ALAC) & The International Case Centre of the Tecnologico de Monterrey
Virtual
Opening and Welcome Address
Keynote/Plenary Address
ICRA 2022 3rd Annual Webinar: Quality Case Research and Case Teaching
International Case Research Association (ICRA) & Jiangxi University of Finance and Economics
Virtual
Future of Case Study Method for Digital Natives
Panel Presentation
Virtual Panel Discussion on the Future of Case Study Method for Digital Natives
Birla Institute of Management Technology (BIMTECH) & Centre for Management Case Development (CMCD)
Virtual
From Case Conference to Case Publication
Keynote/Plenary Address
ICRA 2021 2nd Annual Webinar: Quality Case Research and Case Teaching
International Case Research Association (ICRA) & Jiangxi University of Finance and Economics
Virtual
Case Study Writing from the Perspective of the Audience
Oral Presentation
2020 North American Case Research Association Annual Conference and Meeting
North American Case Research Association (NACRA)
Virtual
From Department to Practice: DM Fisher’s HRM Transition
Paper
2020 North American Case Research Association Annual Conference and Meeting
North American Case Research Association (NACRA
Virtual
Alice’s Maternity Leave – Beneficial leave or Left Behind?
Paper
2019 North American Case Research Association Annual Conference and Meeting
North American Case Research Association (NACRA)
Tempe Mission Palms Hotel
Tempe
AZ
United States
Hailey’s Handbags: Customer complaints or cyberbullying?
Paper
2018 North American Case Research Association Annual Conference and Meeting
North American Case Research Association (NACRA)
Rosen Plaza Hotel
Orlando
FL
United States
Development of a Black STEM Solopreneur: Case A
Paper
Eastern Academy of Management 55th Annual Meeting
Eastern Academy of Management
Hilton, Providence
Providence
RI